1. Introduction
Welcome to Sri Sai Enterprises ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sseair.in and use our HVAC product catalogue, enquiry forms, and related services.
Sri Sai Enterprises is a company registered in India, with our manufacturing facility and office located at Plot NO: 119, C.I.E, Gandhi Nagar, Balanagar, Hyderabad - 500 037, Telangana. We comply with applicable Indian data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2. Information We Collect
We collect information to provide better services to all our visitors and customers. The types of data we collect depend on how you interact with our website.
Personal Data
- Full name and company name
- Email address and phone number
- Project requirements and specifications
- Enquiry and contact form submissions
3. How We Use Data
We use the collected information for the following purposes:
- Responding to Enquiries: To process your product enquiries, provide quotations, and connect you with our sales team for customized HVAC solutions.
- Service Improvement: To understand how visitors use our website, enabling us to optimize our product catalogue, improve navigation, and enhance user experience.
- Communication: To send you relevant information about our products, new product launches, and updates to our services when you have opted in.
- Communication & Messaging: To send you updates regarding your enquiries, order status, or promotional info via email, phone, or WhatsApp. You explicitly opt-in to these by submitting our contact or enquiry forms with your phone number, and you can opt-out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the security of our website.
4. Storage & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission.
Your data is stored on secure cloud infrastructure provided by Google Firebase, which employs enterprise-grade security measures including data encryption at rest and in transit, regular security audits, and access controls.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 24 months after the last interaction, after which it is securely deleted.
5. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated policy.
6. Contact Us
Have questions about your data or this Privacy Policy? Reach out directly.
Balanagar, Hyderabad - 500 037,
Telangana, India